The Best Practice Blog
Running a healthcare Practice is one of the most rewarding — and most demanding — roles in Irish healthcare. Behind every well-run Practice is a team making hundreds of decisions a day, often without a roadmap. That's where we come in. This blog is where we share the lessons, strategies, and real-world insights drawn from over 25 years working inside and alongside Practices across Ireland — so you can build a Practice that works better for your patients, your team, and you.
Every Practice owner or manager knows the feeling when things start slipping. Not dramatically, not overnight, but in small, persistent ways that add up. The phones ring longer. Patients leave frustra...
GP partnerships are built on legal agreements, financial arrangements, and shared professional values. But in my experience, it's rarely those formal structures that determine whether a partnership th...
If you’ve ever worked on the front desk of a busy Healthcare practice, you’ll know that no two days are ever the same. One moment you’re helping an anxious parent book a last- minute appointment; the ...
Across Ireland, GP practices are facing unprecedented pressure. Patient numbers are growing, demand is outpacing capacity, and yet the phone still rings, the waiting room still fills, and your front-l...
When doctors choose to specialise in areas such as General Practice, their focus is on providing quality patient care, not necessarily on managing a busy practice and team. However, running an efficie...
A Medical Secretary/Receptionist is a specialist role and therefore, for the majority of roles, you would be required to have an additional set of skills relating to this sector. As you would be handl...
More than ever before, GPs, Practice Nurses, and entire GP practice teams are incredibly busy. The last 18 to 20 months have seen so many changes in how Healthcare is delivered. There has also been a ...
Since March 2020, General Practice has been the one constant that had to adapt and continue despite the Pandemic. GPs and their teams have continued to provide services to their patients and Medical R...
The GP is not just a GP. He or she is also a counsellor, an advocate and life-long confidante who cares for their patients during some of the most vulnerable times of their lives. GPs are in it for th...
Having gone through a pretty rigorous process to receive an All-Star Accreditation from the All Ireland Business Foundation in Croke Park, I have had a few days to reflect on being a ‘Thought Leader’ ...
Recently, I had the pleasure of providing one to one training to a GP Practice Secretary. The training was to help increase her knowledge of state claims, to ensure that the Practice was claiming all ...
6 reasons why Practice Managers would benefit from Training Practice managers play a critical role in Healthcare Practices. They are responsible for managing the day-to-day operations of the practice....
